Privacy Policy
EliteSkillsHub respects your privacy and is committed to protecting your personal data.
2.1 Information We Collect
We may collect:
Name, email address, phone number
Payment and transaction details
Device, browser, and usage data
Course progress and activity
2.2 How We Use Information
Your information is used to:
Provide access to courses
Process payments
Improve platform performance
Communicate updates, offers, or support messages
2.3 Data Protection
We implement reasonable security measures to protect user data. However, no online platform can guarantee 100% security.
2.4 Third-Party Services
Payment processing and analytics may be handled by trusted third-party providers. EliteSkillsHub is not responsible for the privacy practices of external services.
3. Refund Policy
3.1 Paid Courses
Refunds may be requested within 7 days of purchase if less than 20% of the course content has been accessed
Refunds will not be issued for courses substantially completed or downloaded
3.2 Non-Refundable Items
Digital downloads
Certificates
Discounted or promotional offers (unless stated otherwise)
EliteSkillsHub reserves the right to deny refund requests that violate this policy. For questions, complaints, or support:
EliteSkillsHub
A subsidiary of Elite DanBaba Global Limited
Email:
support@eliteskillshub.com || info@eliteskillshub.com